Labor is the most important resource in an OR and must be used effectively to maintain the financial health of an organization and the well-being of patients. “OR leaders need data tools to manage their labor dollars. How do you know if you are doing it well?” asks Sharon Ulep, MBB, MBA, CMCA, CPHQ, principal of healthcare strategy and operations consulting for Plante Moran, Southfield, Michigan. “More than half of your expenses are labor, so rightsizing your staff to the work of your OR can result in a significant return on investment.” Benchmarking provides a baseline of metrics to support appropriate management.
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