Projections for healthcare industry trends in 2020 started to proliferate near the end of 2019 as attention turned to the new year. Reflecting on the Institute of Medicine’s (IOM) landmark 1999 report, “To Err Is Human: Building a Safer Health System,” some healthcare leaders said the report has raised awareness…

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Editor's Note In this analysis of measurements (ie, staff’s caring, workplace engagement, and work empowerment) assessed before and after implementation of an interprofessional shared governance model, only work empowerment scores of staff working in relationship-based care professional practice models were sustainable and increased progressively and significantly over time. Work engagement…

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Editor's Note What is it that only great leaders can do? “Give direction, not directions,” writes Scott Eblin in the November 20 eblingroup.com/blog. Leaders need to set a “commander’s intent” that gives team members a clear sense of why a task is important, what it will result in, and where…

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When you have a problem, are you empowered to solve it? What happens when staff encounter an obstacle? Cleveland Clinic’s Tiered Huddle process empowers all caregivers to see problems and tackle issues on their own or escalate them for assistance. The tiered huddles have energized teams to work across the…

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Retaining well-performing staff reduces the amount of resources, particularly time and money, that OR leaders need to spend on recruiting and training new employees. Part 1 of this two-part series provided an overview of retention issues and discussed the importance of the leader’s role and a positive work culture (OR…

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Producing OR Manager each month and OR a.m. at the start of every day imposes a perpetual sense of time speeding by as we curate a wealth of information to help readers excel in their daily mission. We believe that OR Manager and OR a.m. together direct readers to the…

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Editor's Note Half of general surgery residents experience workplace mistreatment at least a few times a year, which greatly raises their risk of burnout and suicidal thoughts, finds a national survey that was presented October 28 at the American College of Surgeons Clinical Congress 2019 in San Francisco. Survey responses…

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OR nurse leaders are struggling not only to recruit staff, but to retain them—especially as younger generations begin to dominate the work pool. A 2019 study by Dowling Dols and colleagues found that Millennials were generally satisfied with their jobs, yet they anticipated staying with their current employer for 3.03…

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Poor communication has been the root cause of many sentinel events over the years, and there has been growing recognition of how the work environment and culture influence patient outcomes. In a 2018 Sentinel Event Alert, the Joint Commission stressed the need to develop a “reporting culture”—to make it safe…

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Editor's Note Though the annual volume of gastroenterology and gastrointestinal (GI) advanced laparoscopic abdominal surgical procedures is three-fold higher for US News & World Report’s top-ranked hospitals, the volume does not appear to be associated with improved patient outcomes, this study finds. In this analysis of 51,869 abdominal procedures, the…

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