If a fancy hotel can make its guests feel well cared for, why can’t a surgery center do the same? Spivey Station Surgery Center in Jonesboro, Georgia, discovered that using principles of hospitality could take it beyond excellent patient care to higher levels of patient satisfaction and staff morale.
Takeaways • This buddy program works for all levels of…
There is an abundance of wellness programs in American workplaces.…
The role of a nurse leader in an ambulatory surgery…