If a fancy hotel can make its guests feel well cared for, why can’t a surgery center do the same? Spivey Station Surgery Center in Jonesboro, Georgia, discovered that using principles of hospitality could take it beyond excellent patient care to higher levels of patient satisfaction and staff morale.
Gastrointestinal (GI) endoscopy is one of the most common procedures…
For me, the answer is easy. For 25 years I…
Competency assessment in perioperative nursing—and American healthcare in general—is a…