An organization’s culture is shaped by the collective attitudes and behaviors of the people who work there, and if no one is willing to make personal changes, no program of the month is likely to have a lasting impact. To change their attitudes and behaviors, people must be made aware of the need to do so and given tools to help them.
Know the law. It could save your patients’ lives and…
When Phyllis Quinlan, PhD, RN, NPD‑BC, founded MFW Consultants in 1994, she was…
Editor’s Note: This page is a companion piece to the…