CEO Karen Franco, MBA, spent years struggling to fill surgical technologist (ST) positions at Pacific Surgery Center in Poulsbo, Washington, due to a lack of viable training options. Nearly 1,400 miles away, Deb Braly, RN, a nurse educator in the surgery department of San Luis Valley Regional Medical Center in Alamosa, Colorado, also regularly grappled with staff shortages. Local nursing programs produced limited applicants, and graduates often saw better opportunities in larger markets.
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Takeaways • Credibility and trust are intertwined. • Keeping a…