Across the US, surgical services are estimated to comprise around 20% of national health spending and typically generate up to 70% of total health system revenue.1, 2 That makes surgical services the largest revenue generator for a hospital, supporting access to numerous other healthcare services. Considering the average hospital has a paper-thin operating margin of 1.8%3, the revenue generated from surgical services is essential for financial stability (table, “US Surgical Services Spending as Share of National Health Spending and GDP”).
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TAKEAWAYS • Addressing an employee with a competency or behavior…
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