Just culture has become a bit of a buzzword, so it’s worth revisiting what the term truly means and how it can be implemented and sustained. Although it’s a powerful tool for improving patient safety, just culture is effective only when leaders set expectations for processes and behavior, and address deviations promptly, consistently, and fairly.
TAKEAWAYS • HR should be involved early in the disciplinary…
The past 10 years of data from the OR Manager…
TAKEAWAYS • Addressing an employee with a competency or behavior…