It is often said that small actions lead to big results. This so happens to be the case with hand hygiene compliance (HHC) in healthcare. Imagine a simple act, like washing hands, cutting infection rates by half—hospital-acquired infections (HAIs) and surgical site infections being reduced simply by improving handwashing behaviors. Now consider how this act is often overlooked by many in critical spaces like the OR.
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When Phyllis Quinlan, PhD, RN, NPD‑BC, founded MFW Consultants in 1994, she was…