Many OR managers have likely experienced bullying, incivility, or lateral violence at some point in their careers. For newer and more seasoned managers alike, advice for handling difficult people is always welcome, and attendees at the 2019 OR Manager Conference in New Orleans will gain some valuable insights from Barbara…

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Editor's Note The Joint Commission on July 15 issued “Quick Safety 50 Developing resilience to combat nurse burnout.” Research indicates that resilience does more than prevent burnout, it fosters resources to combat workplace challenges. Resilience has several components, including: The ability to adapt in the face of adversity or significant…

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Editor's Note Patients whose surgeons had more coworker reports about unprofessional behavior in the 36 months before their surgical procedures had a significantly increased risk of complications, this study finds. In this analysis of 13,653 patients having surgical procedures performed by 202 surgeons in two academic medical centers, 1,583 (11.6%)…

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Psychologists and social scientists developed the concept of emotional intelligence decades ago, and research since then has supported it as a key component of leadership success. “Thirty plus years’ worth of research shows that having leadership skills is not enough to be an effective leader,” says Kandi Wiens, EdD, MBA.…

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Editor's Note Academic medical center nurses have a high prevalence of insufficient sleep and symptoms of sleep disorders, finds this study presented June 10 at the annual meeting of the Associated Professional Sleep Societies, in San Antonio. A survey of 1,165 nurses at an academic medical center found that: 49%…

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Editor's Note There is a substantial economic value for policy and organizational expenditures for physician burnout reduction programs, this study finds. A conservative base-case model estimates that about $4.6 billion in costs is attributable to physician burnout each year in the US because of physician turnover and reduced clinical hours.…

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Nearly 40 “awareness” or prevention and education wellness initiatives are listed for the month of May—among them, National Nurses Week, World Hand Hygiene Day, and Mental Health Month. Mental health caught my eye because it was a featured topic at the World Healthcare Congress in Washington, DC, where a panel…

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Healthcare is striving to become an industry of high-reliability organizations, and part of being a high-reliability industry means staying vigilant and identifying problems proactively. ECRI Institute’s annual Top 10 list helps organizations identify looming patient safety challenges and offers suggestions and resources for addressing them. ECRI Institute relied on event…

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Editor's Note Physician burnout has reached a critically high level, fueled by regulatory, compliance, and technology demands, but health system leaders at the Massachusetts General Hospital in Boston are working to address and relieve burnout and bring the joy back to the practice of medicine with centrally and locally designed…

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Whatever your facility’s disaster management plan, it needs continual refinement to account for the differences between imagined and real scenarios. Hurricane Harvey, which hit Houston hard on Saturday, August 26, 2017, is a case in point. The storm brought more than 60 inches of rain within a couple of days,…

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