Providing dependably excellent care for all patients all of the time is the essence of high reliability healthcare, as defined by the Joint Commission in its 2013 report. Two large health systems—Kaiser Permanente and Cincinnati Children’s Hospital—are on the path to becoming highly reliable organizations. In recent years, improved processes…

Read More

Privacy violations, work distractions, wasting time—with all these risks, who needs social media? You do. Social media is key for OR leaders to successfully manage their professional lives. Savvy leaders accept that social media is a two-sided coin. “The reality is that every post, Tweet, and text is filled with…

Read More

Perioperative nurse leaders anticipate a tsunami of retirements will soon sweep away the wisdom that makes the OR the profitable cost center it is. A 2013 survey found that more than a third (37.8%) of OR nurse leaders plan to retire by 2018 and nearly two-thirds (64.8%) plan to exit…

Read More

Staff in the OR must be fully engaged each day to ensure they are providing excellent patient care. But finding time to develop that engagement is particularly challenging for OR leaders. “The OR environment is intense and dynamic, changing minute by minute,” says Amy Bethel, MPA, RN, NE-BC, from UnityPoint…

Read More

In the face of a changing healthcare landscape, staffing levels are stable, according to the 24th annual OR Manager Salary/Career Survey. Nearly two-thirds of respondents say staff turnover and the number of open RN and surgical technologist (ST) positions have stayed the same in the past year. When those positions…

Read More

Increasing case volume, physician satisfaction, and patient safety are goals every OR leader strives to achieve. The 2014 OR Manager of the Year, Nancy Daughety, RN, has bragging rights to all three. Daughety is administrative director of perioperative services at St Francis Hospital, Inc, a 376-bed community hospital in Columbus,…

Read More

Keeping the OR trains running on time, keeping a lid on costs, and keeping team members’ behavior in check are a few of the hurdles in the path of every perioperative nurse leader each day. Another stressor that is probably not even on the radar but should be is lack…

Read More

If a fancy hotel can make its guests feel well cared for, why can’t a surgery center do the same? Spivey Station Surgery Center in Jonesboro, Georgia, discovered that using principles of hospitality could take it beyond excellent patient care to higher levels of patient satisfaction and staff morale.  …

Read More

“Each year, diagnostic errors result in the deaths of an estimated 44,000 to 80,000 patients, and many thousands die because of teamwork and communication errors affecting their care or because they do not receive necessary evidence-based interventions,” according to an article published online last year in JAMA. No one would…

Read More

With a background that includes everything from a Level 1 trauma center to large academic centers to companies involved in joint ventures, acquiring physician practices, and contract negotiations, Marian McCann, MBA, BSN, RN, CNOR, has had a wealth of experience in working with physicians. She will share some of that…

Read More