Supply chain strategies shift to meet pandemic-induced demands

Resiliency, a term that has cropped up repeatedly during the COVID-19 pandemic, is often considered a key defense against burnout. But it is also important in the context of the healthcare supply chain, says Ed Hisscock, senior vice president of supply chain management at Trinity Health, a 22-state healthcare system headquartered in Livonia, Michigan. Although Trinity Health had taken steps in 2019 to enhance its supply chain resiliency, the work is ongoing, with lessons learned during the early phases of the pandemic informing changes that need to be made for the future.