“A highly reliable organization is an organization that has succeeded in avoiding catastrophes in an environment where normal accidents can be expected due to risk factors and complexity,” says Marie Paulson, MS, BSN, RN, CNOR, regional perioperative director for Kaiser Permanente’s Southern California Patient Care Services in Pasadena.
TAKEAWAYS • HR should be involved early in the disciplinary…
TAKEAWAYS • Addressing an employee with a competency or behavior…
Left sniffling and sneezing after a whirlwind 4 days at…