November 1, 2008

What’s needed to address bad behavior?

By: OR Manager

The Joint Commission's new Leader-ship Standards, effective Jan 1, 2009, call for a code of conduct and a process for addressing disruptive behavior. In a Sentinel Event Alert in July, the commission made its case for why bad behavior is a safety threat and outlined 11 recommendations for addressing it. The standards and alert are at The underlying theme is patient safety. The alert cites literature linking bad behavior…

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