Psychologists and social scientists developed the concept of emotional intelligence decades ago, and research since then has supported it as a key component of leadership success. “Thirty plus years’ worth of research shows that having leadership skills is not enough to be an effective leader,” says Kandi Wiens, EdD, MBA.…
Labor is the most important resource in an OR and must be used effectively to maintain the financial health of an organization and the well-being of patients. “OR leaders need data tools to manage their labor dollars. How do you know if you are doing it well?” asks Sharon Ulep,…
The trust bestowed upon the nursing profession by the public is a privilege and requires professional accountability for continual practice enhancement. Research finds that efforts to improve the culture of the perioperative work environment consistently lead to better teamwork and communication among staff. These enhancements will positively impact the safety…
It is not unusual for OR leaders to perform many different roles: Boss, mentor, coach, facilitator, or participant, to name some. Administrators in ambulatory surgery centers (ASCs) likewise are tasked with many different responsibilities, often shifting among multiple roles within the same day. With the rapid growth in volume and…
As part of a special series on artificial intelligence (AI), OR Manager is taking a deep dive into the many facets of this new technology and its impact on patient care. Part 1 of this introduction to the series (OR Manager, May 2019, 1, 7-11) defined several different types of…
Success for any new leader hinges on the ability to be both “student” and “teacher” because the role requires learning and mentoring. Striking a balance between these roles can be especially daunting for new perioperative services leaders, which is why Bruce Tulgan was invited to speak at the 2019 OR…
Editor's Note The American Organization of Nurse Executives (AONE) on May 5 announced that it is changing its name to the American Organization for Nursing Leadership (AONL). The name change, which was announced at AONE’s annual meeting, also comes with a new tagline−Education Advocacy Community. The organization says the new…
Artificial intelligence (AI) may be coming to your OR sooner than you think. AI is already being used to identify areas needing quality improvement by analyzing surgical workflow, communication patterns, and errors that went unnoticed during a procedure. OR leaders need to understand AI and participate in its development and…
Editor's Note Nurse executives need to evaluate the strength of their nursing leadership talent pool and develop policies and strategies that promote nurse manager competence, this study finds. A survey of 647 nurse managers, who manage 964 patient care units in 54 hospitals found the following: They rated themselves as…
Editor's Note Generational and cultural differences may affect an RN’s job satisfaction and intent to stay, and nurse leaders must reassess staff satisfaction beyond mandatory annual staff engagement surveys, this study finds. An online survey of 309 RNs at a tertiary care hospital in south Texas found that: Millennials anticipate…