Tag: Culture

Research finds higher productivity in positive work cultures

Editor's Note A large and growing body of research demonstrates that not only is a cut-throat work environment harmful to productivity, but a positive environment leads to dramatic benefits for employers, employees, and the bottom line, the December 1 Harvard Business Review reports. Creating a positive and healthy culture includes…

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By: Judy Mathias
December 2, 2015
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Achieving quality improvement depends on the local culture

The key to sustaining quality outcomes is promoting confidence and engagement of surgical teams, says Clifford Ko, MD, MS, MSHS, FACS, director of the National Surgical Quality Improvement Program and Division of Research and Optimal Patient Care, at the American College of Surgeons in Chicago. Dr Ko gave the keynote…

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By: Judy Mathias
October 8, 2015
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Nurses key to Kaiser Permanente quality

Editor's Note New research from the University of Pennsylvania School of Nursing shows patient and nurse outcomes in Kaiser Permanente hospitals were significantly better than other hospitals. Differences in nursing explained a significant proportion of Kaiser’s outcomes advantages. The researchers found that Kaiser hospitals have significantly better nurse work environments,…

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By: OR Manager
July 8, 2015
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'Just Culture' encourages error reporting, improves patient safety

During a procedure in the OR, a medication is retrieved from the automated supply station and introduced onto the sterile field. The sterile field is then, unknowingly and unintentionally, contaminated by an unsterile medication. This example could happen in any operating room setting. In this case, the circulating nurse spoke…

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By: OR Manager
July 1, 2013
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Efficiency soars in wake of strategic OR cultural changes

Changes in staff responsibilities and greater collaboration have contributed to dramatically improved first-case on-time starts at the University of Louisville Hospital, Louisville, Kentucky—from about 35% to 86% in a little over a year. Turnover time has been reduced, too, with slow but steady progress suggesting that revamping existing structures can…

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By: OR Manager
June 1, 2013
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Lateral violence: Tools managers can use to help shift the culture

An orientee comes to you in tears saying a couple of tenured nurses have snapped at her or huffed impatiently when she asked a question. Several other staff have met with you individually about conflict and hurtful comments they say are happening on one of the specialty teams. You already…

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By: OR Manager
August 1, 2012
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What makes an OR "highly reliable"?

What makes an organization "highly reliable"—able to avoid the rare but serious breakdowns that can have devastating consequences for patients? A highly reliable organization is one that is "exceptionally consistent in accomplishing their goals and avoiding potentially catastrophic errors," notes the Agency for Healthcare Research and Quality (AHRQ). Some familiar…

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By: OR Manager
February 1, 2010
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Turning around the culture of an OR

In 2001, the ORs at Banner Baywood Medical Center were struggling—physicians were dissatisfied, case volume was down, and 13 staff positions were vacant. "There was a general lack of urgency. There just was no culture of efficiency," says Christine Halowell, RN, MS-HSA, CNOR, director of perioperative services for the Mesa,…

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By: OR Manager
November 1, 2008
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Support for staff when things go wrong

The patient had come to the OR for joint replacement surgery. Though she had a complicated medical history, there was no reason to believe she would have serious problems. But during the surgery, things went wrong, and despite everyone's efforts, the patient died. It hit the team hard, including the…

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By: OR Manager
July 1, 2007
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