Tag: Communication

Has your checklist effort stalled? Some advice on how to restart it

Fifth in a series on ten elements of safer surgery.   This marks the fifth year since the worldwide roll-out of the World Health Organization (WHO) Surgical Safety Checklist. In some hospitals, the checklist has taken root and become a way of life. In others, acceptance is slower. For others,…

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By: OR Manager
May 1, 2013
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Starting in the office to improve postop outcomes

OR teams are accustomed to using checklists to keep patients safe during surgery. Could extending presurgical checklists to the physician’s office or clinic produce even better results? The new Strong for Surgery initiative in Washington State is introducing checklists into offices and clinics to help address issues like nutrition, glycemic…

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By: OR Manager
May 1, 2013
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Team training, checklist equal better outcomes in pilot

Team members simply introducing themselves to one another at the start of a case made a difference in the rate of infectious events in a pilot study. The rate was 1.9% when the introductions were documented and 21.1% when they were not. (The infectious event rate included surgical site infections,…

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By: OR Manager
April 1, 2013
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Phone calls go away with a low-cost tracking system

Preparing patients for surgery at Cullman Regional Medical Center in Cullman, Alabama, used to take about 200 phone calls a day. Here’s a typical scenario: The OR is ready for the next patient. The OR calls the same-day surgery unit and asks if the patient is ready. Same-day surgery says…

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By: OR Manager
April 1, 2013
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Simulation study supports use of crisis checklists

Surgical checklists have gained traction in recent years as studies have shown that they improve patient safety. Using surgical crisis checklists might be the next logical step, judging by a recent simulation study. OR staff missed just 6% of life-saving steps when using crisis checklists, but when staff relied on…

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By: OR Manager
March 1, 2013
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ASCs jump on the surgical checklist bandwagon

Since the early days of aviation, pilots have used checklists before, during, and after each flight. Cooks follow recipes. Builders don’t build without team meetings and signoffs at every step. Health care professionals, however, only recently began to adopt checklists. Often, the excuse has been that medicine is an art,…

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By: OR Manager
March 1, 2013
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OR debriefings put the safety checklist ‘on steroids’

See it, say it, fix it. That saying by a former FedEx pilot set the stage for a major quality improvement effort in surgical services at a South Carolina medical center. A key QI tool is debriefings performed at the end of every case. These quick exchanges help to bring…

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By: OR Manager
November 13, 2012
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Staff satisfaction: Happy employees have a payoff

Nearly two-thirds (60%) of employees who leave a position do so because of their relationship with their direct supervisor, according to the Studer Group, a health care consulting organization. “Satisfaction is about relationship,” says Marcus Erb, senior research partner at the Great Place to Work Institute, which helps organizations become…

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By: OR Manager
September 1, 2012
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Overcoming low health literacy: Helping your patient understand

Imagine sitting through a discussion with a surgeon or nurse and not understanding a single word—or worse, misinterpreting key information. Unfortunately, that’s the situation for many patients and their families because millions of people in the US have insufficient health literacy skills. A review in the American Journal of Surgery…

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By: OR Manager
June 12, 2012
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Smartphones, tablets in the OR: With benefits come distractions

Use of personal mobile devices is pervasive in surgery departments. As in the rest of life, they bring benefits but also risks, OR Manager found in an online survey. An overwhelming majority of respondents—86%—say they believe personal use of mobile devices in the OR sometimes distracts providers from patient care.…

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By: OR Manager
April 12, 2012
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