May 1, 2009

Using Lean to steer a department

By: Pat Patterson

When a perioperative nurse was recently promoted to be the OR's clinical coordinator, she inherited a department badly in need of coordination. The OR manager was frequently out of the department at meetings, leaving no one to coach the team. Not an experienced manager, the coordinator needed a way to get traction. Lean methods offered a framework to use as she assumed her new responsibilities. "This was a perfect opportunity…

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