May 1, 2009

The diary of one OR’s kaizen event

By: Pat Patterson

If you could huddle for 5 days with a few people who really understand your patient flow and you had the resources, what could you achieve? A team at Integris Southwest Medical Center in Oklahoma City took that approach and came up with a surprisingly simple and inexpensive tool to address a fundamental obstacle—communication. The 5-day project is known as a kaizen event in Lean management. (Kaizen means continuous improvement…

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