The Leapfrog Group’s spring 2019 Hospital Safety Grade Report shows some progress in patient safety: an estimated 160,000 avoidable deaths nationwide, down from 205,000 in 2016. But 160,000 is a large number. “There’s still a lot of needless death and harm in American hospitals,” says Leah Binder, Leapfrog’s president and…

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Psychologists and social scientists developed the concept of emotional intelligence decades ago, and research since then has supported it as a key component of leadership success. “Thirty plus years’ worth of research shows that having leadership skills is not enough to be an effective leader,” says Kandi Wiens, EdD, MBA.…

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OR leaders spend much of their day ensuring the surgery schedule runs smoothly, a task that depends on the teams within each of the ORs. Highly functioning teams produce optimal results, including good patient outcomes, satisfied surgeons, and efficient use of resources. But developing a highly functional team with good…

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Labor is the most important resource in an OR and must be used effectively to maintain the financial health of an organization and the well-being of patients. “OR leaders need data tools to manage their labor dollars. How do you know if you are doing it well?” asks Sharon Ulep,…

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The trust bestowed upon the nursing profession by the public is a privilege and requires professional accountability for continual practice enhancement. Research finds that efforts to improve the culture of the perioperative work environment consistently lead to better teamwork and communication among staff. These enhancements will positively impact the safety…

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It is not unusual for OR leaders to perform many different roles: Boss, mentor, coach, facilitator, or participant, to name some. Administrators in ambulatory surgery centers (ASCs) likewise are tasked with many different responsibilities, often shifting among multiple roles within the same day. With the rapid growth in volume and…

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Editor's Note Hospitals with low failure to rescue (FTR) rates had significantly more staffing resources than hospitals with high FTR rates, this study finds. In this analysis of 44,567 surgical patients in the Michigan Quality Surgical Collaborative, hospital FTR rates across low, middle and high tertiles were 8.9%, 16.5%, and…

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Success for any new leader hinges on the ability to be both “student” and “teacher” because the role requires learning and mentoring. Striking a balance between these roles can be especially daunting for new perioperative services leaders, which is why Bruce Tulgan was invited to speak at the 2019 OR…

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The Centers for Medicare & Medicaid Services (CMS) and the Joint Commission require healthcare facilities to have policies and protocols in place for emergency situations and to hold regular practice drills. With natural disasters like hurricanes, floods, or fires, often there is at least some warning—some amount of time to…

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Whatever your facility’s disaster management plan, it needs continual refinement to account for the differences between imagined and real scenarios. Hurricane Harvey, which hit Houston hard on Saturday, August 26, 2017, is a case in point. The storm brought more than 60 inches of rain within a couple of days,…

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