Tag: service recovery
Session: Keep calm and recover—Essential service recovery tools for new OR leaders
Editor's Note Transparent communication, humility, and swift action are essential for effective service recovery in perioperative services, said Leiran Cornish, MBA-HM, BSN, RN, director of nursing, Dartmouth Health Outpatient Surgery Center, and Patrel Nobles, MSN, RN, NE-BC, CNOR, system senior director, surgical services, Valley Health. Their session explored how nurse…
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- Session: Keep calm and recover—Essential service recovery tools for new OR leaders
- Session: Bridge the gap—Finding a common mission between the OR and SPD
- Session: Supporting a successful transition from clinician to leader
- Session: Overcoming imposter syndrome to master performance conversations
- Opening keynote: Healthcare's 'Blockbuster Moment'—Innovation, Disruption, and the Future of Nursing
- Session: Using 16th century Samurai code to help leaders succeed
- Workshop: Mastering The Joint Commission standards and CMS regulations
- Workshop: The leadership shift—From managing tasks to leading with influence
- Simulation-based robotic surgery training boosts team confidence, communication
- Perioperative leaders gather at 2025 OR Manager Conference
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