Hospital complaints surge as oversight gaps leave patients frustrated
Editor's Note Patient complaints against hospitals have skyrocketed, rising 79% in just 5 years and topping 14,500 in fiscal year 2024, HealthLeaders September 12 reports. The surge reflects not only mounting dissatisfaction with care experiences but also systemic oversight delays that leave concerns unaddressed, fueling mistrust in hospitals. The Centers…
Doctors with multiple malpractice suits become insurance company medical directors
Editor’s Note An investigation by the nonprofit organization ProPublica and the Capital Forum revealed many doctors with a history of malpractice cases now serve as insurance company medical directors—a role with major influence on decisions that impact patient outcomes. According to a December 15 article in ProPublica, the organizations used…
Addressing mistreatment of transgender people in healthcare encounters
Editor's Note Transgender people are subject to mistreatment in healthcare encounters, including harassment, assault, and denial of care, according to this September 2023 qualitative study published by Annals of Family Medicine. This study comprised 30 transgender adults and found the following experiences among transgender patients: Transgender people often found clinicians’…
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