Choosing words carefully to send the message that was intended is a critical skill in the high-stress environment of the OR. Frances Cole Jones, an expert in the nuances of language, will inspire OR Manager Conference attendees to think differently about how they communicate during her keynote address on October…

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Editor's Note The Joint Commission, on July 13, issued a new “Quick Safety Issue 60: Understanding the needs of diverse populations in your community.” To address the health and well-being of diverse populations in US communities, hospitals and medical centers can use the following safety actions and strategies: Requiring leadership…

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Editor's Note This study led by researchers from the University of Maryland School of Medicine, Baltimore, finds that US hospitals may not be adequately prepared for future pandemics. The 10-year analysis found only marginal improvements in a measurement to assess preparedness—Hospital Medical Surge Preparedness Index (HMSPI)—during the years leading up…

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Many ingredients go into the recipe for patient safety, and culture is one ingredient that is often overlooked. If the perioperative culture penalizes those who call out patient safety issues and doesn’t commit to continuous quality improvement (QI), it’s likely only a matter of time before a serious error occurs.…

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Communication is an underlying theme in several articles in this issue. We examine the concept from many different angles, but a common thread is its impact on safety—for patients and providers alike. In the COVID-19 era, safety has been a chief driver of decision making. Early in 2020, elective surgical…

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The pandemic has called on leaders to inspire their teams to achieve greatness both during a crisis and afterward. The annual OR Manager Conference will bring Cy Wakeman, MS, CSP, to the stage to help attendees find ways to turn adversity into opportunity. Wakeman, president and founder of Reality-Based Leadership,…

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As the nation gradually resumes activities that have been restricted during the COVID-19 pandemic, OR Manager looks forward to hosting two fall conferences. The OR Business Management Conference (ORBMC) takes place in San Diego, September 27-29, and the OR Manager Conference follows in Chicago, October 20-22. There has never been…

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Many of today’s medical facilities have been modernized, but some still have areas of aging infrastructure. The central sterile processing (CSP) department at Cleveland Clinic Mercy Hospital in Canton, Ohio, is one such example. The original Terrazzo floor from when the facility was built in 1953 had become hazardous. The…

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Provider burnout in the OR has been a problem for years, but the COVID-19 pandemic has brought staff morale to a low point in hospitals across the US. Many OR leaders are facing staffing shortages just as demand for elective surgery is increasing. This is a significant problem for hospitals…

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Planning ahead isn’t always intuitive in ambulatory surgery centers (ASCs). However, when a business manager or clinical coordinator suddenly falls ill, announces plans to retire, or quits unexpectedly, ASC leaders need to respond nimbly and effectively. Someone has to step in and take over to make a seamless transition without…

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