Safety/Quality
Step-by-step approach helps reduce specimen errors in the OR
The number of specimens that are mishandled on a nationwide basis is difficult to know, but even one such incident is too much for any patient who is affected. “If a specimen is placed in a fixative and it wasn’t supposed to be, additional testing may be compromised,” says Ann…
Shared governance teaches staff to take ownership of decision making
Certain words and phrases are used frequently in nursing—sometimes so frequently that their true meaning is lost. For some, the term “shared governance” is one of those. What is shared governance? “A dynamic staff-leader partnership that promotes collaboration, shared decision making, and accountability for improving quality of care, safety, and…
Making the most of operational performance dashboards
Most hospitals use some form of performance dashboard to communicate with surgeons and hospital senior leadership. The dashboard is intended to show the efficiency of processes within the surgical suite. However, to be truly effective, the dashboard must provide accurate, reliable, and useful information. Does your dashboard do what you…
Affordable Care Act prompts OR leaders to push the efficiency envelope
As implementation of the Affordable Care Act (ACA) continues, OR leaders are looking ahead and finding the view murky. “I think every organization is struggling because our crystal ball is not very clear as to what is coming,” says Donna Doyle, MS, RN, NE-BC, CNOR, administrative director for surgery and…
Rooms with a view: Kaizen events put things in their proper place
What can you do when you need to store about 9,000 sq ft of equipment in just 7,000 sq ft of storage space? What if your OR supplies are housed in such cluttered, disorganized drawers that staff have difficulty finding things? Unleash the Lean teams, of course. At the University…
Aligning staff with business goals builds a stronger surgery department
Aligning employees with organizational goals is a challenge in any industry. In a hospital OR, staff alignment is important because it can affect everything from efficiency and costs to clinical quality and patient outcomes. Directors face many common obstacles to focusing staff on OR business goals. In some hospitals, differences…
Perceptive leadership fosters collaboration among hybrid OR staff
The expanded volume of interventional cardiology in recent years has played a major role in the growing prevalence of hybrid ORs. As a result, many perioperative services leaders have had to develop systems for managing hybrid ORs along with traditional ORs. “Management of hybrid ORs is really a collision of…
Perioperative services overhaul proves effort is worth the time
Getting a zero deficiency rating on a recent Joint Commission survey and bringing sterile processing in house are 2 of many improvements made at MedStar Georgetown University Hospital over the past decade. When Frances Baldwin, MBA, RN, assistant vice president of perioperative services, joined the hospital 11 years ago, Georgetown…
Anesthesiology: An important ally in building better surgical services
Among the challenges facing OR leaders everywhere are declining payment in tandem with rising costs, increased quality and patient satisfaction requirements, and the ongoing struggle to manage relations with surgeons. When it comes to tackling these issues, many OR directors do not realize they have a powerful natural ally—the anesthesiology…
Phone calls go away with a low-cost tracking system
Preparing patients for surgery at Cullman Regional Medical Center in Cullman, Alabama, used to take about 200 phone calls a day. Here’s a typical scenario: The OR is ready for the next patient. The OR calls the same-day surgery unit and asks if the patient is ready. Same-day surgery says…
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