If a fancy hotel can make its guests feel well cared for, why can’t a surgery center do the same? Spivey Station Surgery Center in Jonesboro, Georgia, discovered that using principles of hospitality could take it beyond excellent patient care to higher levels of patient satisfaction and staff morale.
Growth is the goal in any ASC—growth in volume, growth…
What happens when a veteran perioperative leader walks away from…
The migration of surgical cases from inpatient settings to ambulatory…