What can a surgical services director learn about running the OR by working at a forklift factory? During 2 weeks in Japan in 2004, Sandra Saltzer, RN, MPA, had a chance to tour 3 factories and actually work in one. At the time, she was director of surgical services at Virginia Mason Hospital in Seattle, a leader in Lean thinking for health care. The hospital regularly takes managers to Japan…
Anyone doubting the prevalence of workplace violence (WPV) in the…
The past 10 years of data from the OR Manager…
TAKEAWAYS • HR should be involved early in the disciplinary…