Editor's Note In this session, Gail Avigne, MSN, BA, RN, senior consultant, strategic consulting, at Press Ganey Associates LLC, spoke to OR Business Management Conference attendees about the rollout of the Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS) survey, which is a mandatory requirement for ambulatory surgery centers (ASCs) in…
A wave of policy and regulatory changes is shaking up the healthcare industry—among many other markets. Like the COVID-19 pandemic greatly sped up the proliferation of ambulatory surgery centers (ASCs) by bringing traditional hospital operations to a standstill, ASCs are again on the poise of another boom. Medical innovation abounds…
Editor's Note Attendees to the 2025 OR Business Management Conference gained new insight with an international flavor from Moustafa Bleik and Fadi Fares, who had flown all the way from Saudi Arabia to detail recent improvements at King Faisal Specialist Hospital and Research Center. In a session with multiple audience…
Editor's Note Outdated and inaccurate preference cards cost hospitals millions of dollars in delayed surgeries wasted supplies—but with the right strategy, they can become a powerful tool for efficiency and cost reduction. This was among the main takeaways of a 2025 OR Business Management Conference presentation from Jason Goodwin, MPH,…
Editor's Note Jasmine Hampton-Nicholson MSN, RN, CNOR, learned the value of a value analysis team (VAT) the hard way. “I thought that we had a very solid process for our value analysis team,” said the VP of perioperative services at Temple University Health System in a presentation at 2025 OR…
Editor's Note Negotiating pay rates in the ambulatory surgery center (ASC) setting is a complex and evolving process that requires strategic planning, data-driven decision-making, and strong payer relationships, noted the speakers Amy Coletti, principal, ASC practice, and Matt Kilton, partner, at ECG Management Consultants at this year’s OR Business Management…
Editor's Note Driving efficiency in perioperative scheduling requires a combination of the right technology, cross-team collaboration, and a commitment to change management. This was among the primary takeaways of an OR Business Management Conference session on Northwell Health's approach to optimizing operating room (OR) workflows. Adam Becker, MPA, assistant vice…
Editor's Note Restructuring inventory management has slashed costs and enhanced efficiency at Massachusetts General Hospital (MGH), presenters revealed at the OR Business Management Conference, touting an initial savings estimate of $200 million. Presented by Paul Flaherty, CRCST, Senior Manager Customer Service, Joshua Gomez, MPH, Business Operations Manager, and Steve Spring,…
Editor's Note In this comprehensive session on nurse workforce management, The Valley Hospital speakers Jacqueline Gardocki, MBA, MSN, BSN, CNOR, CASC, nurse manager Luckow Pavilion same day services & pain management, and DeAnna Kearney, BSN, RN, CAPA, manager of endoscopy, highlighted the critical role of budgeting, staff tracking, cross-training, and…
Editor's Note In this panel at the 2025 OR Business Management Conference, led by Bob Winandy, MSN, MBA, RN, CEO of Brightside Surgical; Janet Carlson, MSN, BSN, RN, NE-BC, FACHE, executive director of ASCs at Commonwealth Pain & Spine; and Geri Eaves, BSN, RN, CASC, CNOR, CEO and administrator, The…