Ten elements of safer surgery. Second in a series.   Much of the effort to ensure correct-site surgery focuses on preoperative verification. But scheduling is where it all begins. Capturing complete and accurate information when the case is booked is key to preventing errors down the line. Scheduling flaws are…

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Perioperative managers and staffs are collecting data on a growing list of metrics on surgical quality—antibiotic prophylaxis, venous thromboembolism prevention, normothermia, and more. Now these and other metrics are coming into play as big companies like Walmart, Lowe’s, and Pepsico seek the best value for their insured employees, especially those…

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Do you know who your competitors for surgical volume are going to be? It may not be the hospital or surgery center down the street or even across town. Your competitor could be in the next state or even across the country, at least for some types of surgery. Big…

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Surgeons in the US leave a surgical item such as a sponge or a towel in a patient 39 times a week, perform a wrong procedure 20 times a week, and operate on the wrong body site 20 times a week, a new study estimates. The analysis is thought to…

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An electronic form surgeons’ offices use to place scheduling orders has streamlined the preoperative process and sharply reduced case cancellations for a Chicago-area hospital. Cancellations are down from about 12% to less than 1% of cases since the scheduling form was introduced in early 2012. The offices took to the…

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A Medicaid patient is admitted to the hospital for repair of an enterocutaneous fistula. He’s considered a high risk for readmission after surgery because he doesn’t have a working refrigerator or telephone. That means he won’t be able to keep fresh food on hand or call his physician if he…

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The time-out is called, but conversations are going on, and the staff is still assembling equipment. No one seems to be listening. Then during the case, the anesthesiologist has trouble hearing over the loud music and chatter. The circulating nurse needs confirmation on a specimen but can’t get the surgeon’s…

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A column on managing the OR revenue cycle.   What are the rules for charging for preadmission testing and postop recovery? How should ORs handle charges for a patient who stays in the OR because a postanesthesia care bed is not available? In this column, Keith Siddel, JD, MBA, an…

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Surgical infection rates are dropping to zero, mammography results now arrive in minutes rather than weeks, and patient satisfaction surveys actually reflect patients’ interpretations of their experiences. This new world has arrived in some innovative locations, and it is poised to spread. The Accreditation Association for Ambulatory Health Care (AAAHC)…

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