There's plenty of buzz (and confusion) about "Lean health care." Many wrongly assume Lean is simply applying Toyota lean manufacturing tools to health care. Unfortunately, many approach it that way. At the University of Tennessee, we define Lean health care as "…the application of concepts, tools, and management prescriptions to improve the operating processes that create value for the patient." The management prescriptions are straightforward—eliminate waste, achieve flow, and develop…
TAKEAWAYS • HR should be involved early in the disciplinary…
TAKEAWAYS • Addressing an employee with a competency or behavior…
Left sniffling and sneezing after a whirlwind 4 days at…