January 18, 2017
Total joint PSH helps meet patient satisfaction goals
When leaders at Memorial Healthcare, a 154-bed community hospital in Owosso, Michigan, wanted to get a jump on preparing for bundled payments, they chose to focus on total hip and knee surgery. Creating a perioperative surgical home (PSH) for this patient population paid off in enhanced patient satisfaction and reductions in costs, length of stay (LOS), readmission rate, surgical site infections, and same-day cancellations.
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