The Business of Surgery In many surgery departments, schedule management is a daily struggle. Staff work hard to manage case requests, juggle resources, and respond to changes, but errors, inefficiencies, and general frustration persist. The results are frequent case delays and cancellations, low utilization, high costs, low staff morale, and poor surgeon satisfaction. The…
Loopholes in supply contracts can wreak havoc with a supply budget, but attention to detail and proper terminology can help OR managers take charge instead of being charged unnecessary fees. “Not managing your agreement will cost you 12% to 25% of the spend or 100% of any savings achieved,” Girard…
Anxiety over changes in healthcare delivery and payment systems has permeated hospitals and ambulatory surgery centers (ASCs). Administrators are concerned about how the Affordable Care Act (ACA) and other initiatives will hit the organization’s bottom line. Increasingly, perioperative services leaders are being drawn into discussions in these areas. “The OR…
Until I heard Keith Siddel, PhDc, JD, MBA, CHC, speak at our OR Business Management Conference in February, I didn’t fully realize how much ICD-10 coding could disrupt billing and payment for services. Siddel, an attorney and healthcare finance expert based in Creede, Colorado, explained why providers should have been…
Most perioperative leaders are concerned about turnover time. And rightly so—lengthy turnovers squander expensive OR minutes. The typical surgery department, however, gives less attention to case time. Many OR directors view case time as a lower priority that is largely out of their control. This is a mistake. Prolonged case…
High-quality presentations, a high level of enthusiasm, and the highest-ever attendance were the hallmarks of the OR Business Management Conference that took place February 11-13 in New Orleans. Nearly 300 attendees—more than triple the number who attended the workshop in 2013—gathered to learn from experts in the healthcare industry. Tips…
With decreasing Medicare reimbursements and increasing pressure to reduce costs, OR leaders everywhere are looking for creative solutions to balance their budgets. At Thomas Jefferson University Hospital (TJUH) in Philadelphia, standardizing surgical mesh looked like a way to save a bundle, and indeed a $1.5 million savings over a 3-year…
We spoke recently with surgery department leaders at an academic medical center in the Midwest. One of their biggest concerns was a challenge faced by many ORs today: “Flip rooms are just killing us.” Most surgeons prefer the efficiency and revenue potential of a flip room schedule. But for hospitals,…
Bristol Hospital had a supply problem. Instruments were often missing from case carts, so nurses had to scramble to find the items on the morning of a scheduled procedure. Staff wondered whether the problem was caused by shortages, but a Lean process revealed an entirely different scenario and forged a…
Less than 2 years after the New England Baptist Outpatient Care Center was imagined, its doors opened in September 2013. The sparkling new ambulatory surgery center (ASC) in the Boston suburb of Dedham, Massachusetts, isn’t far from the country’s oldest timber-framed house, the Fairbanks House, built in 1637—long before building…
