Productivity is a foundational concept for leaders of ambulatory surgery centers (ASCs). “Measuring productivity is essential to be successful,” says Beverly Kirchner, BSN, RN, CNOR, CASC, chief compliance officer for SurgeryDirect, LLC, Salt Lake City, Utah. “When you’re measuring productivity, you’re looking at efficiency, which affects the types and numbers of cases you can do.”
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Takeaways • Credibility and trust are intertwined. • Keeping a…