Takeaways Meeting people where they are is a basic principle of staff development. Coaching and mentoring are fundamental to employee development, but new managers should understand the difference. Resources for staff development include education, certification, clinical ladders, committee work, and professional networking. Transitioning to leadership involves many competing pressures, but…

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Is working with a healthcare vendor a necessary evil? For leaders in the perioperative space, where vendors abound, it may be tempting to answer “yes.” The relationship between vendors and nurse leaders is a delicate balance between give and take, but sometimes the take seems to outweigh the give. Nonetheless,…

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TAKEAWAYS • HR should be involved early in the disciplinary process to help guide OR leaders’ decision-making throughout disciplinary and/or remediatoin processes. • Timing, privacy, opportunities for employee feedback, and an empathetic approach are among the most important considerations for a final termination meeting. • Whatever the process for communicating…

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TAKEAWAYS • Addressing an employee with a competency or behavior issue is important for the well-being of staff and managers. • Determining the reason for the issue is an important first step to resolving it. • Sources of support for managers include colleagues, human resources, and educators. In today’s perioperative…

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Sterile Processing Department (SPD) managers and technicians know a thing or two about pressure. In a recent webinar covering sterile processing basics, Cori L. Ofstead, MSPH, president and CEO of Ofstead & Associates, Inc, and Abby Smart, MPH, research associate, cited the example of a 480-bed hospital that performed 13,650…

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Takeaways • Failure to understand the complexity of the work performed in the sterile processing department (SPD) can lead to staff shortages, errors, and significant financial loss. • Strategies for addressing SPD staffing include effective orientation, certification, competency assessment, analyzing staffing needs, and leader visibility. • SPD schedules should reflect…

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Takeaways Clinical hours per case is a simple, yet effective, productivity metric. Analysis of productivity measures can include benchmarking against external and internal data. A positive work culture will improve staff productivity. Productivity is a foundational concept for leaders of ambulatory surgery centers (ASCs). “Measuring productivity is essential to be…

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In the May issue of OR Manager, an article from us at the Competency & Credentialing Institute (CCI) covered the definition of the nurse leader in the ambulatory surgery center (ASC) space, and what that role may look like depending upon the structural organization of the ASC. We covered that…

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Takeaways • This buddy program works for all levels of an organization and for anyone who is starting to do something new in a leadership role. • New leaders often feel like they are being “thrown into the deep end,” and having buddies can help them feel safe. • The…

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The role of a nurse leader in an ambulatory surgery center (ASC) can take many forms depending on the ASC’s size, structure, and governing environment. Larger ASCs can support a number of leaders and roles. Factors that influence this number are whether the ASC is part of a network, the…

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