Emotional intelligence is a phrase bandied about in the literature and lay press, but what exactly is it and why should OR leaders care about it? Emotional intelligence (EI) is linked to higher levels of patient, staff, and physician satisfaction as well as patient safety. As such, it’s an important skill that’s a mark of superior OR leadership.
Remote surgery has come a long way since the first-ever…
Every day, I come across postings in the media suggesting…
Takeaways • Credibility and trust are intertwined. • Keeping a…