Editor's Note Transparent communication, humility, and swift action are essential for effective service recovery in perioperative services, said Leiran Cornish, MBA-HM, BSN, RN, director of nursing, Dartmouth Health Outpatient Surgery Center, and Patrel Nobles, MSN, RN, NE-BC, CNOR,  system senior director, surgical services, Valley Health. Their session explored how nurse…

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Editor's Note A personalized digital tool is helping patients and orthopedic surgeons make more informed, confident decisions about total knee replacement (TKR), according to BMC Health Services Research October 21. Both patients and surgeons reported the EKIT tool—a tablet-based decision aid developed in Germany—improves shared decision-making (SDM), enhances communication, and…

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Editor's Note The Centers for Medicare & Medicaid Services (CMS) has activated shutdown rules that confine Medicare survey and certification work to health and safety essentials, according to an October 21 memo from the agency. Per the revised memorandum, excepted work during the federal shutdown includes investigations of complaints and…

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Editor's Note The Joint Commission will launch a new initiative in January 2026 to highlight high-performing practices observed during accreditation surveys, according to an October 1 release from the organization. Called Survey Analysis For Evaluating STrengths (SAFEST), the program aims to provide more balanced feedback to accredited organizations while building…

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Editor's Note Gen Z nurses are leaving the workforce in droves, and CNOs must adapt their leadership strategies to keep them. That’s according to a July 21 HealthLeaders report on the Nurse Experience 2025 analysis from Press Ganey, which found that 24% of Gen Z registered nurses left the workforce…

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Editor's Note The American Association of Colleges of Nursing (AACN)’s AACN’s 2024-2025 Enrollment and Graduations survey shows undergraduate and graduate nursing programs saw enrollment gains in 2024, with a 4.9% increase in Bachelor of Science in Nursing (BSN) program enrollment, along with a 1.6% gain in RN-to-BSN programs following five…

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Editor's Note Hospitals spent nearly $900 million in labor last year managing drug shortages, dedicating over 20 million hours to activities such as sourcing alternatives, updating systems, and communicating with care teams, according to a new Vizient survey published June 17. Conducted in late 2023 and detailed in Vizient’s June…

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Editor's Note For the first time, the Spring 2025 Hospital Safety Grade from The Leapfrog Group introduces a “Straight A” designation for facilities that have earned top marks across five or more consecutive grading cycles. Published May 1, the latest edition of this biannual safety grade shows 346 hospitals—just 12%…

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Editor's Note Nearly 140,000 nurses have left the workforce since 2022, and 40% of the remaining workforce plans to exit by 2029, according to the 2024 National Nursing Workforce Study from the National Council of State Boards of Nursing (NCSBN). According to an April 17 announcement from NCSBN, the survey…

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Editor's Note Ambulatory surgery centers (ASCs) across the US have quickly adapted to the new federal requirement mandating participation in the Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS) Survey, according to a March 2025 "60-Second Survey" from ASCA. The survey captured responses from 261…

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