Editor's Note A new meQuilibrium Self Check survey finds that good managers are pivotal to retaining employees in the face of rising rates of workplace incivility, the March 29 HealthLeaders Media reports. Of 5,483 employees surveyed, the most common forms of incivility identified were: Being ignored (26.1%) Having one’s judgment…
Congratulations. You have worked hard to master your skills in the sterile processing department (SPD). You have prepared, been interviewed, and finally been promoted to a leadership position. Now, what? Yesterday you were working as a peer in your department, and now you are the leader. Are you prepared for…