Editor's Note
As of January 1, 2017, the Joint Commission’s Clarification Process will change, with the goal to reduce the amount of post-survey work that has to be done to the Accreditation Decision Report.
The changes will affect:
- Documents not available at the time of survey: Required documents not available at the time of survey will no longer be eligible for the Clarification Process.
- Clerical errors: Surveyors will work with an organization to identify and correct clerical errors in the Survey Findings Report. If errors are found post-survey, the Joint Commission will help customers make corrections to the Accreditation Decision Report. The organization submits a Clarification Request for the errors to be resolved. Corrections will be made as part of the Clarification Process.
- The audit process: The audit process will no longer be a part of the Clarification Process.
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