August 1, 2008
We Care badge: A script for speaking up
Many nurses at ambulatory surgery centers managed by Addison, Texas-based United Surgical Partners International (USPI) are sporting a new badge. It says, "We Care," followed by a promise to speak up if they see an error or potential error in treatment. It is a promise to patients and physicians. It is also a promise to nurses that if they point out a potential error or safety concern, they will be…
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