Tag: Patient Experience

Ambient AI reshapes nursing workflows and boosts patient interaction

Editor's Note Healthcare systems are finding that ambient AI built for doctors does not automatically translate to nursing care, HealthLeaders November 4 reports. However, Mercy for instance is piloting Microsoft’s Dragon Copilot AI for nursing and discovering that the nurse-patient encounter requires tailored design and training to capture accurate, useful…

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By: Tarsilla Moura
November 5, 2025
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No longer experimental: ASCs adopting peripheral nerve stimulation for chronic pain

When it comes to treating chronic pain—or pain associated with surgery—clinicians are always looking for alternatives to opioids. “There are zero advantages to chronic opioid use,” says Earl Kilbride, MD, MHA, an orthopedic surgeon at the Austin Orthopedic Institute. While the US makes up about 4.4% of the global population,…

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By: Brita Belli
November 5, 2025
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New patient tool for seeking quality care includes surgery

Editor's Note Mayo Clinic has released a free, digital tool requiring no account or subscription that allows anyone to investigate healthcare quality by city, care specialty, or hospital, an October 30 press release from the health system reports. The tool includes search capability for a range of specific surgical specialties,…

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By: Carina Stanton
November 4, 2025
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Session: Keep calm and recover—Essential service recovery tools for new OR leaders

Editor's Note Transparent communication, humility, and swift action are essential for effective service recovery in perioperative services, said Leiran Cornish, MBA-HM, BSN, RN, director of nursing, Dartmouth Health Outpatient Surgery Center, and Patrel Nobles, MSN, RN, NE-BC, CNOR,  system senior director, surgical services, Valley Health. Their session explored how nurse…

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By: Tarsilla Moura
October 29, 2025
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AORN: Periop patient ambassadors transform communication, outcomes in surgical care

Editor's Note Hospitals adopting perioperative patient ambassadors are seeing major gains in surgical communication, patient trust, and satisfaction, AORN August 18 reports. An EIN Presswire release on September 30 also highlights AORN’s call for hospitals to formalize the patient ambassador role as part of the surgical team. AORN notes that…

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By: Tarsilla Moura
October 2, 2025
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HFMA warns affordability crisis is driving up provider bad debt

Editor's Note According to a Healthcare Financial Management Association (HFMA) analysis, the US healthcare system is in “serious condition,” with affordability collapsing and provider financial risk escalating, HealthLeaders September 19 reports. The group’s new Healthcare Vitals Tracker scored the industry just 35.9 out of 100, compared to a peak of…

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By: Tarsilla Moura
September 24, 2025
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Hospital complaints surge as oversight gaps leave patients frustrated

Editor's Note Patient complaints against hospitals have skyrocketed, rising 79% in just 5 years and topping 14,500 in fiscal year 2024, HealthLeaders September 12 reports. The surge reflects not only mounting dissatisfaction with care experiences but also systemic oversight delays that leave concerns unaddressed, fueling mistrust in hospitals. The Centers…

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By: Tarsilla Moura
September 17, 2025
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Celebrate National ASC Month with exclusive OR Manager insights

Editor's Note As we begin National Ambulatory Surgery Center (ASC) Month, we’ve been reflecting on all OR Manager has to offer this critical subset of our audience—and all that is yet to come.   First, why celebrate ASCs, and how to get involved? According to the Ambulatory Surgery Center Association…

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By: Matt Danford
July 31, 2025
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Leaders adapt as Gen Z nurses leave workforce

Editor's Note Gen Z nurses are leaving the workforce in droves, and CNOs must adapt their leadership strategies to keep them. That’s according to a July 21 HealthLeaders report on the Nurse Experience 2025 analysis from Press Ganey, which found that 24% of Gen Z registered nurses left the workforce…

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By: Matt Danford
July 23, 2025
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Commentary: Overlooking, underfunding perioperative mental health threatens patients

Editor's Note Amid a lack of focus and lack of resources on perioperative mental health, alleviating patient anxiety and preventing poor surgical outcomes requires creative solutions. This is the central argument of a May 12 commentary in The Conversation by Renée El-Gabalawy, a clinical psychologist and associate professor at the…

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By: Matt Danford
May 16, 2025
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