Spend time with staff to influence performance

Editor's Note

Getting to know staff members and supporting that interaction with data helps leaders grow teams, S. Chris Edmonds says in the May 24 Great Leadership.

To influence others in the workplace, Edmonds says:

• Connect with people at all levels and learn their names, their passions, what hinders their teamwork, and what gets in the way of them achieving top performance.
• Monitor data that shows how happy employees are working in the organizations, not just performance metrics.
• Evaluate the progress of staff engagement, service, and results. If there is no uptick after 4 weeks, refine the approach.