Many OR managers have likely experienced bullying, incivility, or lateral violence at some point in their careers. For newer and more seasoned managers alike, advice for handling difficult people is always welcome, and attendees at the 2019 OR Manager Conference in New Orleans will gain some valuable insights from Barbara Bartlein, MSW, RN, CSP. She will present Defend Civility in Your OR: How to Spot and Deal with Energy Suckers during the closing session on Friday, September 20,
Anyone doubting the prevalence of workplace violence (WPV) in the…
The past 10 years of data from the OR Manager…
TAKEAWAYS • HR should be involved early in the disciplinary…