July 24, 2019

Zero tolerance policies rob ‘energy suckers’ of power

Many OR managers have likely experienced bullying, incivility, or lateral violence at some point in their careers. For newer and more seasoned managers alike, advice for handling difficult people is always welcome, and attendees at the 2019 OR Manager Conference in New Orleans will gain some valuable insights from Barbara Bartlein, MSW, RN, CSP. She will present Defend Civility in Your OR: How to Spot and Deal with Energy Suckers during the closing session on Friday, September 20,

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