Tag: Patient Satisfaction

Association between hospital performance and surgical quality

Editor's Note In this study, researchers found a significant association between patient satisfaction scores and surgical quality measures. Of 180 hospitals, the overall mean patient satisfaction score was 68% (lowest quartile, 59%; highest quartile, 77%). Patients treated in hospitals in the highest quartile had significantly lower risks of death, failure…

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By: OR Manager
July 7, 2015
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When patients call the plays, the whole team wins

Patients come first. That is the brief, yet insightful, first principle for the ambulatory surgery industry: Give patients a safe, cost-effective, convenient, and attractive place to have their elective surgery, and profits and career satisfaction will follow. Well, perhaps, but it is all too easy to become involved in regulations,…

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By: OR Manager
May 14, 2015
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Research projects potential cost savings with wider use of MIS

Though minimally invasive surgery (MIS) is associated with lower postoperative complication rates, little is known about the cost savings resulting from the reduced rates. Researchers led by Martin Makary, MD, professor of surgery at Johns Hopkins University School of Medicine, Baltimore, designed a study to calculate the projected cost savings…

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By: OR Manager
April 17, 2015
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Perioperative surgical home optimizes patient care, Part 2

Part 1 of this two-part series, published in the March issue of OR Manager, discussed the perioperative surgical home (PSH) concept. In this article, healthcare providers who are in the planning stages of a PSH as well as those with several years of experience with using this model of care…

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By: OR Manager
March 25, 2015
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Perioperative surgical home optimizes patient care, Part 1

The medical home, consisting of a patient-centered team focusing on the coordinated delivery of care, is now embedded in the healthcare lexicon, but the perioperative surgical home (PSH) is a more recent concept that is only starting to spread across the country. “The number of hospitals in the US with…

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By: Paula DeJohn
February 12, 2015
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Surgical patients warmed with forced air still experience hypothermia

Even in patients actively warmed with forced air during surgery, hypothermia is routine during the first hour of anesthesia, a new study finds. Intraoperative core hypothermia causes complications such as coagulopathy, surgical site infections, and possibly myocardial complications. It also decreases drug metabolism, prolongs recovery, and causes thermal discomfort. Warming…

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By: OR Manager
February 12, 2015
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Careful planning essential when expanding outpatient surgery repertoire

The decision to add a new procedure in an ambulatory surgery center (ASC) is a matter of weighing risks and opportunities. A long list of variables must be analyzed and compared. Is the prospect of higher profit worth the investment that will be required in staff and equipment? Is our…

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By: OR Manager
February 12, 2015
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EASE app updates families on patients' progress during surgery

As the anesthesiologist places the mask on the little girl’s face, the circulating nurse snaps a photograph and sends it to her parents’ cell phone with a caption saying, “she is safely off to sleep.” The nurse continues to send photographs and videos of the girl’s heart procedure along with…

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By: OR Manager
January 15, 2015
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No time to waste: A children's hospital Lean team streamlines its turnover process

Children’s Hospital of Los Angeles (CHLA) is renowned for patient care, but by early 2013 the increased complexity of new technology and other factors had eroded efficiency. Orthopedics had fallen to the bottom quartile compared to national benchmarks for turnover times, and executive leadership called for change. Within orthopedic surgery,…

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By: OR Manager
December 16, 2014
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Avera McKennan finds innovative strategies to address orthopedic pain management

Postsurgical pain scores are highly correlated with reports of overall patient satisfaction during hospital stays, according to a poster presented at the 2014 American Academy of Pain Medicine annual meeting. Dermot Maher, MD, and his colleagues from Cedars Sinai Medical Center in Los Angeles examined patient responses on HCAHPS (Hospital…

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By: OR Manager
November 17, 2014
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