Pledge makes positive culture a priority in the OR--Part 3
This article is the third in a three-part series by Joe Tye, chief executive officer and head coach, Values Coach Inc, and Bob Dent, senior vice president, chief operating and chief nursing officer at Midland Memorial Hospital in Midland, Texas. Part 1 was published in March (pp 19-21, 27) and…
Pledge makes positive culture a priority in the OR--Part 2
One of the most misunderstood and misused management buzzwords is “empowerment.” It is a noble thought that a manager can empower an employee, but only you can empower yourself, and once you have done that, no one can take that power away from you. Trying to empower someone who looks…
Bullying: From conflict to confrontation to civility in the OR--Part 3
When Carol Schneider, MSN, RN, CCRN, CPAN, became manager of a postanesthesia care unit (PACU) at Boston Medical Center in Massachusetts, she found a plethora of problems, including poor communication skills, low employee engagement scores, and bullying from surgeons and staff. “It was a very bad climate that was putting…
Editorial
Creating a more harmonious work environment is a struggle for some OR leaders. Tips on how to achieve this were offered during the 2017 OR Manager Conference and the 2018 OR Business Management Conference (ORBMC), and we share some of these in the March issue. A dysfunctional atmosphere in the…
Storytelling can make or break staff morale
Disengagement costs organizations money through lost productivity, not to mention the risk of errors that a disengaged workforce brings. Yet in August 2017, Gallup reported that only 32% of people are engaged at work. Much of disengagement can be traced to what Cy Wakeman, president and founder of Reality-Based Leadership,…
Pledge makes positive culture a priority in the OR--Part 1
An organization’s culture is shaped by the collective attitudes and behaviors of the people who work there, and if no one is willing to make personal changes, no program of the month is likely to have a lasting impact. To change their attitudes and behaviors, people must be made aware…
Planning can relieve 'growing pains' of hospital mergers
Healthcare mergers and acquisitions are becoming as common as add-on cases in the OR, with hospitals struggling to stay profitable in a financially challenging environment. Between 2008 and 2014, the United States had nearly 400 hospital mergers and acquisitions (M&A), with more than 750 hospitals being acquired or merged. “It’s…
Bullying: From conflict to confrontation to civility in the OR--Part 2
Kermit the frog famously said, “it’s not easy being green.” He longed to be some other color, and OR leaders faced with managing a bully have probably wished they, too, could be someone—or somewhere—else. Using some recommended approaches can help. In Part 2 of this three-part series on bullying, OR…
Business award caps off a long, successful career
The Best in OR Business Award will be presented to Karlene Power, MSN, BSN, RN, at the 2018 OR Business Management Conference in San Antonio on February 1. Power already has been recognized for her outstanding work at Banner Health in Phoenix, where she is system executive director, perioperative service…
Effectiveness of structured nursing leadership development program for succession planning
Editor's Note A structured nursing leadership development program that included a Web-based modular approach combined with engaged nursing executive mentorship significantly increased the competence of developing nurse leaders, in this study. The program involved nurses in a large academic health system in the southeastern US in the following roles: Clinical…
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