Not all staff nurses can or want to be managers,” says Judith Mercado, RN, CNOR, nursing service director for perioperative and maternal child health services for Kaiser Permanente Los Angeles Medical Center. “Informal leaders stand out; they are the superstars of the group.”
TAKEAWAYS • HR should be involved early in the disciplinary…
TAKEAWAYS • Addressing an employee with a competency or behavior…
Left sniffling and sneezing after a whirlwind 4 days at…