Patient Satisfaction

Latest Issue of OR Manager
June 2020
Home Safety/Quality > Quality Improvement > Patient Satisfaction

Pandemic has altered perceptions of healthcare industry

Although COVID-19 cases are still emerging in many parts of the country, some businesses have reopened and some elective procedures are once again being performed. Many events that did not take place in the spring will be held in the fall, including the annual OR Manager Conference, September 30 to…

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By: Elizabeth Wood
May 12, 2020
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Hospital-wide ERAS adoption hinges on leadership support

Enhanced Recovery After Surgery (ERAS) is arguably the greatest advancement in surgery in the last 20 years. But even healthcare leaders who support the use of ERAS to achieve better outcomes can find it daunting to implement the protocols throughout their hospital systems. Standardizing practices across areas that have historically…

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By: OR Manager
May 12, 2020
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Symptom screening of HCW with SARS-CoV-2 infection in King County, Washington

Editor's Note In a cohort of SARS-CoV-2 positive healthcare workers (HCW) residing in King County, Washington, this study found that symptom screening only for fever, cough, shortness of breath, or sore throat might have missed 17% of symptomatic HCW at the time of illness onset, and expanding criteria to include…

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By: Judy Mathias
April 20, 2020
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ACS releases new guidance to help healthcare facilities prepare for resuming surgery

Editor' Note The American College of Surgeons (ACS) on April 17 released a new document, “Local Resumption of Elective Surgery Guidance,” to help healthcare facilities prepare to resume elective surgery once COVID-19 has peaked in their area. The document includes four categories: COVID Awareness—addresses the community’s COVID-19 numbers, including prevalence,…

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By: Judy Mathias
April 20, 2020
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FDA issues COVID-19 update

Editor's Note The Food & Drug Administration (FDA) on April 7 issued an update on actions the agency has taken in its ongoing response to the COVID-19 pandemic. The actions include: a guidance for remote ophthalmic assessment and monitoring devices to facilitate patient care while reducing patient and healthcare provider…

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By: Judy Mathias
April 8, 2020
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ACS, AORN, ASA release joint statement on elective surgery decision making

Editor's Note The American College of Surgeons (ACS), Association of perioperative Registered Nurses (AORN), and the American Society of Anesthesiologists (ASA) on March 24 released a joint statement regarding decision making on elective surgeries. The statement includes that: "A Surgical Review Committee, composed of surgery, anesthesiology, and nursing personnel is…

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By: Judy Mathias
March 25, 2020
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ASCA releases guidance on necessary surgeries for ASCs during COVID-19 pandemic

Editor's Note In consultation with clinical experts and in response to government guidance that hospitals and ambulatory surgery centers (ASCs) postpone elective surgical procedures during the COVID-19 pandemic, the Ambulatory Surgery Center Association (ASCA) released a statement March 18 on how and when facilities should proceed with cases that should…

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By: Judy Mathias
March 18, 2020
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Is professionalism a priority in your OR?

Professionalism may not be a concept OR leaders consciously think about, but they should. As role models for their staffs, they set the behavior standards for the OR, and failure to insist on professionalism can be damaging. Professionalism is not defined simply by dress or presentation, says David A. Wyatt,…

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By: Judith M. Mathias, MA, RN
March 16, 2020
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OR business leaders anticipate growth and opportunities in 2020

Planning for volume growth and adopting best business practices for the perioperative environment were overarching themes at the 2020 OR Business Management Conference (ORBMC) in late January. Leading healthcare industry clinicians and experts offered fresh insights into competing in the burgeoning outpatient surgery market and persuading stakeholders to switch to…

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By: Elizabeth Wood
March 16, 2020
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Overcoming common obstacles to implementing a perioperative surgical home

Over the last 5 years, the perioperative surgical home (PSH) model has attracted increasing interest from OR directors, anesthesiologists, and surgeons. This team-based, patient-centered approach coordinates all phases of surgical care, from preoperative assessment through intraoperative care and postdischarge recovery. According to the American Society of Anesthesiologists, PSH initiatives have…

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By: OR Manager
March 16, 2020
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