Personnel Retention

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August 2020
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Nimble response required to combat COVID-19 surges

Spikes in coronavirus cases starting in late June threatened to overwhelm hospitals in several states. Utah is one such state, but steps previously taken at Intermountain Healthcare in Salt Lake City suggest the 23-hospital system will be able to manage a surge. Leaders at Inova Health System in Falls Church,…

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By: Elizabeth Wood
July 22, 2020
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Data mining yields tool to predict OR staffing needs

Staffing to a block duration can be inefficient. Uncontrolled variables such as increased case complexity and unexpected staff absences can cause chaos. Leaders from Penn Medicine—Pennsylvania Hospital in Philadelphia used data analytics to measure the efficiency of matching staffing against an optimized OR schedule, which allowed them to predict staffing…

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By: Judith M. Mathias, MA, RN
July 22, 2020
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Pandemic pressures include recruiting and retaining OR staff

Recruiting and retaining OR nurses is harder than ever in the COVID-19 era. Many healthcare facilities are reconstructing their surgical case schedules after the mandatory pause in elective procedures, and some are still on hold. OR leaders are focused largely on guiding staff through the crisis and working toward a…

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By: OR Manager
July 22, 2020
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Different timetables, similar challenges seen in elective surgical caseloads

Resuming elective surgical procedures is critical for recovering revenue lost during the early phase of the COVID-19 pandemic and treating patients whose health may have been compromised while awaiting surgery. Timetables and protocols for resuming those procedures tend to differ by facility, but OR leaders nationwide feel that “we’re all…

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By: Elizabeth Wood
June 17, 2020
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Taming bullies requires courage, commitment, and consistent effort

Bullying and incivility have long been pervasive in healthcare, particularly in nursing. Additional stressors related to COVID-19 have worsened things in many facilities. “When there’s a crisis, we see the best in people and the worst,” says Renee Thompson, DNP, RN, CSP. “On social media, we’re seeing a lot of…

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By: Elizabeth Wood
June 17, 2020
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Pre-COVID initiatives pave way for successful crisis management

Proactive leadership, early preparation, and ongoing planning and communication have helped mitigate COVID-19 threats at Tampa General Hospital in Tampa, Florida. As a result, resuming elective surgical cases in early May was a relatively seamless process thanks to process improvements made before the pandemic hit. “We started working on COVID-19…

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By: Elizabeth Wood
June 17, 2020
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ASC offsets some revenue loss through 'Hospital Without Walls' waiver

Far fewer cases of COVID-19 have been seen in rural areas of the US than in large urban populations. But even healthcare facilities not inundated with COVID-19 patients have sustained revenue losses and disruptions in standard procedures. One major advantage for Heartland Surgery Center in Kearney, Nebraska, was seeing the…

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By: Elizabeth Wood
June 17, 2020
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Self-awareness fosters higher emotional intelligence

Everyone has had bad days at work when they may have felt frustrated, sad, angry, stressed, afraid, nauseated, sick, or overwhelmed. Why do some move from experiencing a terrible day at work to leaving the organization, whereas others pull themselves together? How do we rally from burnout, disappointment, frustration, and…

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By: Jamie Ridout, MSN, MBA, RN, NEA-BC, CNOR, CASC
June 17, 2020
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OR leaders chart new territory for resuming elective surgery

Elective surgical procedures that were temporarily suspended in mid-March are now on the table—or soon will be—at some US facilities. The ban, announced on March 18 by the Centers for Medicare & Medicaid Services (CMS), was enacted to free up resources for facilities overwhelmed by surges of COVID-19 patients. On…

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By: Elizabeth Wood
May 12, 2020
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Editorial

Coronavirus cases in the US topped 1 million in late April. Although total numbers of cases and deaths change daily and vary greatly among urban vs rural regions of the country, it’s safe to say we haven’t yet seen the last of the surges. Despite ongoing shortages of personal protective…

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By: Elizabeth Wood
May 12, 2020
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