July 1, 2010
Managing urgent cases with accountability
A4-level classification system with built-in accountability measures is used for managing urgent and emergent cases at Munson Medical Center in Traverse City, Michigan, a 390-bed referral center with 14 ORs. The policy was developed by a steering committee of surgeons, anesthesiologists, OR management, and the administration working with a consultant. The committee started with a 5-level classification designated by the letters A through E but later adopted 4 levels (sidebar).…
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