Supply chain management doesn't normally conjure images of diamonds and clocks, but it did when Eugene Schneller, PhD, traced the trends in his keynote at the OR Business Management Conference held May 9 to 11 in Savannah, Georgia. Schneller, who is professor and director of health sector supply chain initiatives at the W. P. Carey School of Business and Arizona State University in Tempe, said the "diamond standard" for the…
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