Patient Satisfaction

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August 2018
Home Safety/Quality > Quality Improvement > Patient Satisfaction

Johns Hopkins panel develops opioid prescribing guidelines for 20 surgical procedures

Editor's Note Led by Martin A. Makary, MD, MPH, a Johns Hopkins panel of experts developed the nation’s first set of opioid prescribing guidelines for 20 common surgical procedures in 8 surgical specialties. The guidelines are based on the premise that opioid prescribing should be based on the surgical procedure…

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By: Judy Mathias
August 15, 2018
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US News & World Report releases 2018-2019 Best Hospitals rankings

Editor's Note The US News & World Report on August 14 released its 2018-2019 Best Hospitals rankings, which compared more than 4,500 hospitals and medical centers across 25 specialties. For the third consecutive year, the Mayo Clinic (Rochester, Minnesota campus) topped the Best Hospitals Honor Roll, followed by the Cleveland…

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By: Judy Mathias
August 15, 2018
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PAT makeover enhances patient and provider satisfaction

Not all hospitals have a preadmission testing (PAT) process, and even when they do, communication breakdowns and inefficiencies can make the process ineffective. Recognizing that the PAT process at Yale New Haven Hospital, New Haven, Connecticut, needed a makeover was the first step in launching an improvement project that led…

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By: Cynthia Saver, MS, RN
July 23, 2018
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US News & World Report announces Best Children’s Hospitals

Editor's Note The US News & World Report on June 26 announced the 2018-2019 Best Children’s Hospitals rankings. Ten hospitals earned a place on the Honor Roll, which awards hospitals that deliver exceptionally high quality care across multiple specialties: Boston Children’s Hospital Cincinnati Children’s Hospital Medical Center Children’s Hospital of…

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By: Judy Mathias
June 26, 2018
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AVATS an option for lung cancer deemed inoperable

Editor's Note Awake video assisted thoracic surgery (AVATS) performed with local anesthesia and sedation allows for resection of lung cancers previously deemed inoperable because of a patient’s poor pulmonary function, finds this study presented May 23 at the American Thoracic Society International Conference in San Diego. For the study, 246…

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By: Judy Mathias
May 24, 2018
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ECRI Institute: Boston Medical Center wins 2018 Health Devices Achievement Award

Editor's Note The ECRI Institute on May 17 announced that Boston Medical Center had won the 2018 Health Devices Achievement Award for its patient-centric mobile pulmonary care app. The ICOUGH Recovery app guides patients through the hospitals postoperative pulmonary care protocol, which focuses on: Incentive spirometry Coughing and deep breathing…

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By: Judy Mathias
May 18, 2018
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Constancy: The key ingredient for safe patient care

When errors occur, sometimes with devastating consequences, healthcare leaders often perform a root cause analysis (RCA) to prevent a recurrence. Understanding what happened is an important step in the recovery process. It’s also important to realize the effect of a sentinel event on healthcare providers—those “second victims” who find themselves…

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By: Elizabeth Wood
May 18, 2018
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Opioid prescriptions drop after orthopedic team changes protocol

Can hospital leaders and surgeons partner to reduce opioid use while maintaining high patient satisfaction scores? Leaders at OSS Orthopaedic Hospital in York, Pennsylvania, answer that question with a yes. Meghan McNelly, PharmD, MHA, FACHE, who was director of pharmacy at OSS when the opioid-reduction project started, says that from…

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By: Cynthia Saver, MS, RN
May 18, 2018
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First penis transplantation completed in the US

Editor's Note Surgeons at the Massachusetts General Hospital, Boston, completed the first successful penis transplantation in the US in a patient who had a subtotal penectomy for penile cancer. Operative reinterventions were needed on postoperative days 2 and 3 for hematoma evacuation and skin eschar debridement. At 3 weeks, no…

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By: Judy Mathias
April 26, 2018
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NewYork-Presbyterian opens world-class center for ambulatory care

Editor's Note NewYork-Presbyterian on April 24 announced the opening of the David H. Koch Center, a world-class ambulatory care center that provides a seamless patient experience from diagnosis to treatment. The approximately 749,000 square foot facility includes services such as outpatient surgery, interventional radiology, diagnostic imaging, and infusion services as…

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By: Judy Mathias
April 26, 2018
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