Patient Satisfaction

Latest Issue of OR Manager
February 2019
Home Safety/Quality > Quality Improvement > Patient Satisfaction

Harmful medical errors drop after implementing program to improve communication with families

Editor's Note Harmful medical errors decreased by nearly 38% after implementing a program to improve communication between healthcare providers, patients, and families, finds this study. A total of 3,106 pediatric patient admissions in seven US hospitals, 2,148 parents or caregivers, 435 nurses, 203 medical students, and 586 residents were involved…

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By: Judy Mathias
December 11, 2018
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Trauma of hospitalization associated with greater risk of readmission, ED visit

Editor's Note Poor sleep, missed meals, less physical activity, and stress during hospitalization was associated with a greater risk of 30-day readmissions and emergency department (ED) visits, in this Canadian study. In this analysis of 207 patients, 75 (36.2%) reported sleep disturbance, 162 (78.3%) reported mobility disturbance, 114 (55.1%) reported…

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By: Judy Mathias
December 3, 2018
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CMS: New online tool compares cost differences for outpatient procedures

Editor's Note The Centers for Medicare & Medicaid Services (CMS) on November 27 launched a new online tool that compares Medicare payments and co-payments for certain outpatient surgical procedures performed in hospitals and ambulatory surgery centers. The “Procedure Price Lookup” tool will help Medicare patients consider potential cost differences when…

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By: Judy Mathias
November 29, 2018
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Nurse, patient survey shows patient safety in hospitals still a concern

Editor's Note Survey data from thousands of nurses and patients shows that patient safety remains a serious concern and that failure to improve hospital work environments may be hampering progress, finds this study by Linda Aiken, PhD, RN, and colleagues at the University of Pennsylvania School of Nursing. Of 53,644…

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By: Judy Mathias
November 6, 2018
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Becoming more sensitive to knee pain increases risk of persistent pain

Editor's Note Becoming more sensitive to pain (ie, pain sensitization) is an important risk factor for developing persistent knee pain in osteoarthritis, this study finds. Researchers followed 852 patients over 2 years who had or were at risk of knee osteoarthritis but were free of persistent pain at the beginning…

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By: Judy Mathias
November 1, 2018
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ACS NSQIP participation demonstrates sustained benefits in colorectal surgical outcomes

Editor's Note Most complications of colorectal resection steadily decreased and early hospital discharges increased over 10 years of participation in the American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP), finds this study presented October 24 at the American College of Surgeons 2018 Clinical Congress in Boston. Of…

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By: Judy Mathias
October 25, 2018
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Leapfrog Group expands ratings to outpatient surgery settings

Editor's Note The Leapfrog Group announced October 16 that it would expand its public reporting to outpatient settings. For the first time, Leapfrog will collect quality and safety data on ambulatory surgery centers through a new voluntary survey, and hospital outpatient surgery departments will report data through a new section…

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By: Judy Mathias
October 23, 2018
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Effect of physical activity on frailty, mortality

Editor's Note Physical activity may attenuate the risk of mortality associated with frailty in old age, this study finds. In this analysis of data on 3,896 adults aged 60 and older during a median of 14 years of follow-up, physical activity was associated with lower mortality in prefrail and frail…

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By: Judy Mathias
October 19, 2018
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Surgeons to monitor hip, knee patients using Apple Watches

Editor's Note Zimmer Biomet and Apple Inc have begun a multiyear study that will allow surgeons to use Apple Watches to monitor activities, including heart rate, steps taken, and standing hours of up to 100,000 patients before and after hip and knee replacement surgery, the October 15 Reuters reports. Providers…

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By: Judy Mathias
October 18, 2018
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Early action advised to achieve better OAS CAHPS responses

Mandatory implementation of the Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery Survey (OAS CAHPS) originally scheduled for 2018 has been delayed, but that does not mean it should be ignored, say ambulatory surgery center (ASC) leaders. The earliest projected date when the survey could become mandatory…

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By: Janet M. Boivin, BSN, BSJ, RN
October 18, 2018
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