New OR Managers

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June 2018
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Informal, specific praise motivates employees

Editor's Note Encouraging words are more appreciated when they are informal and specific in their praise, reports the May 15 Fast Company online. A few ways for managers to put this into practice include: Showing appreciation for an idea not just in meetings but during impromptu interactions, like corridor conversations.…

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By: Judy Mathias
May 16, 2018
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‘Reality-based rules’ diffuse drama in the OR

All of the keynote presentations at the 2017 OR Manager Conference offered much food for thought, but probably the most memorable one was Cy Wakeman’s riveting talk on the impact of “drama” in the workplace. That resonated with OR leaders who struggle against the tide of negative attitudes among their…

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By: OR Manager
April 18, 2018
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Float pool supplements OR staff schedule, satisfaction

A perioperative staffing schedule that meets coverage needs during high- and low-volume times and satisfies the demand for better work-life balance can be difficult to achieve. To help meet these challenges in its 50-room OR, the perioperative services department at Vanderbilt Medical Center in Nashville, Tennessee, designed a perioperative float…

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By: Judith M. Mathias, MA, RN
March 16, 2018
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Pledge makes positive culture a priority in the OR--Part 2

One of the most misunderstood and misused management buzzwords is “empowerment.” It is a noble thought that a manager can empower an employee, but only you can empower yourself, and once you have done that, no one can take that power away from you. Trying to empower someone who looks…

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By: OR Manager
March 16, 2018
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Bullying: From conflict to confrontation to civility in the OR--Part 3

When Carol Schneider, MSN, RN, CCRN, CPAN, became manager of a postanesthesia care unit (PACU) at Boston Medical Center in Massachusetts, she found a plethora of problems, including poor communication skills, low employee engagement scores, and bullying from surgeons and staff. “It was a very bad climate that was putting…

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By: Cynthia Saver, MS, RN
February 22, 2018
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Editorial

Creating a more harmonious work environment is a struggle for some OR leaders. Tips on how to achieve this were offered during the 2017 OR Manager Conference and the 2018 OR Business Management Conference (ORBMC), and we share some of these in the March issue. A dysfunctional atmosphere in the…

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By: Elizabeth Wood
February 22, 2018
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Storytelling can make or break staff morale

Disengagement costs organizations money through lost productivity, not to mention the risk of errors that a disengaged workforce brings. Yet in August 2017, Gallup reported that only 32% of people are engaged at work. Much of disengagement can be traced to what Cy Wakeman, president and founder of Reality-Based Leadership,…

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By: Cynthia Saver, MS, RN
February 22, 2018
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Pledge makes positive culture a priority in the OR--Part 1

An organization’s culture is shaped by the collective attitudes and behaviors of the people who work there, and if no one is willing to make personal changes, no program of the month is likely to have a lasting impact. To change their attitudes and behaviors, people must be made aware…

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By: OR Manager
February 22, 2018
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Bullying: From conflict to confrontation to civility in the OR--Part 2

Kermit the frog famously said, “it’s not easy being green.” He longed to be some other color, and OR leaders faced with managing a bully have probably wished they, too, could be someone—or somewhere—else. Using some recommended approaches can help. In Part 2 of this three-part series on bullying, OR…

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By: Cynthia Saver, MS, RN
January 19, 2018
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Your ASC is for sale--what's next?

Mergers and acquisitions of ambulatory surgery centers (ASCs) have increased recently, as organizations perceive the opportunities provided by growth markets, and ASCs realize the benefits of having access to a larger provider network, such as a pipeline of patients and more power in negotiating with insurers. Those transactions can have…

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By: Cynthia Saver, MS, RN
January 19, 2018
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