In this study by researchers at Atrium Health Carolinas Medical Center, Charlotte, North Carolina, surgical patients find virtual follow-up care more convenient than traditional in-person appointments without loss of quality or efficiency, which are important components of patient satisfaction.
The analysis included 289 patients having laparoscopic appendectomy or cholecystectomy at two hospitals in Charlotte. Patients were randomly assigned to two groups—virtual or in-person—and patient responses were analyzed by three groups: 135 virtual visits, 53 crossover visits (randomized to a virtual visit but crossed over to an in-person visit), and 101 in-person office visits.
Among the findings:
The researchers concluded that patients can get excellent care at virtual or in-person visits, but virtual visits are not the right answer for all patients all the time.Read More >>